Shipping policy

it will take 1-3 business days to process your order after confirmation, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holiday. We cannot guarantee Saturday delivery. even if your shipping is upgraded to express. We do NOT ship orders on the same day. Please allow up to 1-3 business days for orders to process (for example, if you order on Monday, your order should ship out on Tuesday or Wednesday). You will receive a confirmation email with the tracking link once your order ships. Please allow up to 48 hours to receive this shipping confirmation email. We cannot be held accountable for any delays caused by the carrier

Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order. it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information before checking out to ensure any possible delays are avoided.

Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe. they will hold the package at a local post office or re schedule another delivery. Our best recommendation is to input a shipping address where you know you or someone else will be available to accept the package (a work address or a friend's address)

Country	CARRIER & TIMING
United States	USPS, 3-7 Days
Canada	Canada Post, 5-12 Business Days

 

You will receive a confirmation email once your order has been processed to the e-mail address provided at the time of checkout, which can take up to 48 hours. You will receive a second email once your order has shipped, which will include your tracking number and a link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact the courier directly before contacting us. Please allow 1-4 days for the tracking information to show. In some rare cases, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time. 

WRONG ADDRESS DISCLAIMER

it is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping times. hence there is a very small time gap to cancel or change your order or to change the address of your order. If you decide to change your shipping address. please write to us at info@minutesclo.com as soon as you place your order. We will do our best to make the change, however, we cannot guarantee that we will be able to do so.

If it's too late for our team to make changes to your order, the only thing we can do is wait to see if the package gets returned to us. If it does get returned to our warehouse we can then ship it to the correct address or provide you with a full refund.

RETURNS

By placing an order at Minutes, you are responsible for the cost of return shipping back to Minutes. Please refer to our returns policy for further information on how to return your packages.